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How dpb00s Handles Your Personal Data

At dpb00s, we take the handling of your personal data seriously — this page sets out exactly what we collect, why we collect it, how long we keep…

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dpb00s How dpb00s Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold on your account, or if you have a question about how we process your information, our privacy team is available through the channels below. We aim to respond to all data-related requests within seven working days of receiving them.

Team online

Email Privacy Team

Send a detailed request to our dedicated privacy address. Include your registered account email so we can locate your records quickly and respond within seven working days.

Live Chat Support

Start a live chat session from any page on dpb00s.com. Our agents can log your privacy request and escalate it to the privacy team immediately during support hours.

Help Centre Ticket

Submit a formal ticket through the Help Centre on your account dashboard. Tickets are tracked with a reference number so you can follow the status of your data request.

DATA HANDLING STANDARDS

Browse How We Protect and Manage Your Data

From the moment you open an account through to the point you request its closure, we apply consistent data-handling practices.

Data We Collect

We collect your name, contact details, date of birth for eligibility checks, payment identifiers such as your UPI handle or…

Cookie Usage

Cookies on dpb00s.com serve session management, fraud detection and lobby performance.

Account Security

Account credentials are stored using one-way hashing. We apply two-factor checks on login and on withdrawal requests so that access…

Retention Periods

Transaction and identity records are retained for the period required by applicable financial and anti-fraud regulations.

Third-Party Sharing

We share data only with payment processors like UPI and PhonePe rails, identity verification providers, and fraud-screening services — all…

Requesting Changes

You may request a copy of your data, ask us to correct inaccuracies, or ask for deletion by contacting the…

Your Privacy Policy Questions, Addressed

The questions below cover the data rights and privacy practices we get asked about most often. If your question is not listed here, reach out through the contact paths described in the support section above.

We collect your name, email address, phone number, date of birth and payment identifiers — such as your UPI handle or Paytm mobile number — when you register. Additional verification documents may be requested to confirm eligibility under local law.

Payment identifiers are passed securely to the relevant payment processor for transaction completion. We store a reference record of each transaction but do not store full card numbers or bank credentials on our own servers.

Yes. Contact our privacy team by email or live chat with your registered account email address. We will compile and send you a copy of your personal data records within seven working days of receiving a valid request.

Account and transaction records are kept for the period required by applicable financial regulations. Once that retention period ends, data is deleted or irreversibly anonymised, unless your account remains active and open.

No. We do not sell or rent your data to third parties for their own marketing purposes. Data is shared only with payment processors, identity verification services and fraud-screening providers, all under binding contractual protections.

Submit a deletion request to our privacy team via email or the Help Centre ticket system. We will assess the request against our legal retention obligations and confirm the outcome within seven working days of receiving it.

We use essential cookies for session management and security, plus optional analytics cookies for lobby performance. You can accept or decline non-essential cookies through the cookie settings panel linked at the bottom of every page on dpb00s.com.